Our Covid Promise

In response to the coronavirus pandemic we have changed our booking policy to give you peace of mind. 

If your holiday needs to be rescheduled because of guidance issued by the government and devolved administrations, you will have the option to postpone your holiday for up to 24 months or have a full refund, with no administration fee.

If your holiday price goes down when you postpone it, you will pay the lower price. And if your holiday price goes up, we will offer up to 10% of the cost of your affected booking as a discount off your new holiday.

Because it is difficult to predict how government guidance may change from week to week, this policy will only apply for holidays affected by any coronavirus related guidance until 31 October 2021.

If there’s no current guidance in place for the date of your holiday, normal terms and conditions apply but if you are still unsure about travelling, you can change your booking with 30 days’ notice.

If you’d like to discuss your booking, please contact us.